Dear Therapy · Legal

Privacy Policy

Last updated: October 23, 2026

At Dear Therapy, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our practice, including through our website, email communications, and text messaging services.

Information We Collect

We may collect personal information you provide to us directly, including:

• Name, email address, phone number, and other contact details
• Health information relevant to your care
• Payment information, and information needed to prepare superbills for out-of-network insurance reimbursement
• Communication preferences

We also collect limited technical information such as IP addresses, browser type, and access times for website analytics purposes.

Website forms

When you complete our New Patient Screener or contact us through the website, the information you enter is sent to our practice by email so we can follow up with you. Please do not include detailed health information in these forms; we will discuss your needs during your consultation. Our website is hosted by Squarespace, which uses cookies and similar technologies to operate the site and provide basic analytics.

Use of Your Information

We use your personal information to:

• Provide therapy and related health services
• Communicate with you about appointments, services, or updates
• Process payments and provide superbills
• Improve our services and operations
• Comply with legal and ethical obligations

Confidentiality and Security

Dear Therapy complies with all applicable privacy and confidentiality laws, including HIPAA. We implement industry-standard safeguards to protect your information from unauthorized access or disclosure.

Sharing of Personal Information

We do not sell, share, or disclose your personal information or mobile opt-in data to third parties without your explicit consent, except where required by law. Your information is used solely for the purposes you have agreed to.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties. Text messaging opt-in data is not being shared with third parties.

Text Message Communications

We may use text messaging to communicate with you regarding appointments or other important updates.

Consent and Opt-In

By providing your phone number and opting in to receive text messages, you consent to the collection and use of your personal information as described in this policy. We ensure that your consent is obtained explicitly, and you will be informed of the types of messages you will receive.

Opting Out of Text Messages

You may opt out of receiving text messages from Dear Therapy at any time. To opt out, simply reply “STOP” to any text message you receive from us.

Your Rights

You have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request restrictions on how your information is used or disclosed
• Withdraw your consent at any time, where applicable

To exercise any of these rights, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.